Privacy Policy

1. Overview

This Privacy Policy describes how Cortessa Home (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you visit or interact with our site, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Order Information

  • Products purchased

  • Payment method details (processed securely via third-party providers)

Device Information

  • IP address

  • Browser type

  • Time zone

  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support, etc.)

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send marketing emails (only if you opt-in)

4. Sharing Your Information

We may share your information with trusted third parties, such as:

  • Payment gateways (for secure payment processing)

  • Shipping providers (to deliver your orders)

  • Analytics tools (to improve our website)

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

You can disable cookies through your browser settings, but some features of the site may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

8. Data Security

We take reasonable precautions to protect your personal information.

All transactions are processed through secure payment gateways and are encrypted using industry-standard technology.

However, no method of transmission over the internet is 100% secure.

9. Third-Party Services

We use third-party services (such as payment processors and analytics tools).

These providers have their own privacy policies, and we are not responsible for their practices.

10. International Users

By using our website, you understand that your information may be transferred and processed outside your country.

We take appropriate steps to ensure your data is handled securely.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will take effect immediately upon posting on this page.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.